The Short Version
We collect what we need to run your account, process payments in BDT, keep things legal and stop fraud. We do not sell your personal data.
This page summarises how Mostplay handles your information. Your account holds the full policy.
What We Collect
Registration details: name, date of birth, phone number, email. Verification documents when required. Payment information linked to bKash, OK-wallet, USDT wallets or bank transfers.
Usage data too: device type, IP address, login times, bets and transactions. This helps us secure accounts and spot unusual activity.
Why We Use It
To open and run your account, pay out winnings, apply bonuses correctly, confirm you are 18+, and meet anti-money-laundering obligations.
We also use activity data to spot signs of harmful gambling, so we can offer support or limits when patterns suggest a problem.
Who Sees It
Only people and partners who need it: payment processors to move your money, verification providers to check identity, and authorities when the law requires it.
Partners must protect your data and use it only for the job we hired them for.
Keeping It Safe
Data is sent over encrypted connections and access is restricted internally. You can help: use a strong unique password, never share OTPs, and log out on shared phones.
Marketing messages are optional. You can switch them off in settings at any time.
Your Rights
You can ask to see the data we hold, correct mistakes, or request deletion where we are not legally required to keep it.
Contact support to make a request. We may need to verify your identity first.